assessing the quality of academic websites a case study



20.07.2010 -
Assessing the quality of academic websites: a case study. Luis Olsina*, Daniela Godoy, Guillermo Lafuente. GIDIS, Department of Computer Science, Faculty of Engineering, at. UNLPam,. *also at UNLP — Argentina e-mail: {olsinal, godoyd, lafuente} @ing.unlpam.edu.ar. Gustavo Rossi. LIFIA, Computer School at UNLP,.
Educational websites were also studied from many different perspectives. Zhang and Dran [49] developed a theoretical framework for evaluating website quality from a user satisfaction perspective. Others concentrated on some specific features of websites. For example Lautenbach et al. [24] developed a framework to
Educational websites were also studied from many different perspectives. Zhang and Dran (2001) developed a theoretical framework for evaluating website quality from a user satisfaction perspective. Others concentrated on some specific features of websites. For example Lautenbach et al. (2006) developed a framework
Evaluating Websites. Using a Practical. Quality Model. MPhil Thesis. Zihou Zhou. Software Technology Research Laboratory. De Montfort University. 2009 ...... quality metrics according to the proposed approach in chapter 3. Chapter 5 describes the implementation of the website evaluation tool and a case study. Chapter 6
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Keywords: Evaluation, Quality, Characteristic and Attributes, Metrics, Web-site QEM. l. Introduction ... goal of these studies was the assessment of the level of fulfillment of required characteristic such as usability, ... evaluation process (e.g., in the academic case study six typicaI sites were selected, and five to the e-bookstore
In this paper, a quantitative evaluation strategy to assess the quality of Web sites and applications. (WebApps) is discussed. ... supporting tool by presenting an E-commerce case study. The methodology is useful to .... evaluations in the museum and academic domains; they can be seen in [12, 13]. 3.1 About WebApps
The study indicates that the suggested nine quality constructs (system accessibility, design, responsiveness and functionality; information understandability, relevance and current; service perception of service and trust building) directly affect the user satisfaction of an academic website from a student's point of view.
We have selected six typical, internationally or regionally well-known academic sites to carry out the case study embracing regions of four different continents. In addition, they were published more than three years ago. With regard to the selected quality characteristics and attributes for assessment purposes, up to eighty

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